Gong alternative
Drummer vs Gong
Pick Gong if you are a global enterprise that wants forecasting, engagement and call intelligence in one platform with a large partner ecosystem. Pick Drummer if your team sells in the Benelux or the UK, wants processing kept in the EU, a Dutch site and an AI twin per rep that scores calls and updates the CRM you already have.
Drummer and Gong, point by point
| What to compare | Drummer | Gong |
|---|---|---|
| Data processing region | EU (AWS Frankfurt), EU transcription and EU-hosted models | An EU data center can be chosen for a company's Gong instanceGong help centre: communications data is processed and stored in the EU when the instance is configured there. |
| Dutch, French and German calls (transcripts) | Yes, transcripts in 60+ languages including Dutch, French and German | Yes: Dutch (Netherlands, Belgium), French and German are supported |
| Website and support in Dutch | Yes: a full Dutch site and support from the team in Belgium | Website in English |
| Scorecards with timestamped evidence | Included: every call scored against your scorecard, with reasoning and a timestamp per criterion | Yes: the AI call reviewer answers scorecard questions from the transcript |
| AI twin: CRM write-back and follow-up drafts with rep approval | Yes: an AI twin per rep updates the CRM with an audit trail and drafts the follow-up in the call's language for approval | Platform automation ("automate what happens next"); CRM fields editable from the Gong extension |
| In-person meetings via phone app | Yes: iOS and Android app, records with the screen locked and offline | Yes: the Gong mobile app records in-person meetings (audio) |
| Phone dialer recordings | Yes: Aircall, Ringover, Dialpad and RingCentral | Yes: the Gong dialer |
| MCP (Claude, ChatGPT) | Yes: Claude, ChatGPT and Claude Code read calls, transcripts and scorecards | Yes: Gong MCP server for Claude, ChatGPT and Microsoft Copilot |
| Pricing model | Annual contract, quoted per team; book a demo | Not published: per user plus a platform fee. Third-party estimate: $1,300–1,920 per user per year plus a $5,000–50,000 platform feeEstimate from MarketBetter (2026), not a Gong list price. |
| Minimum commitment | Annual contract, scope agreed per team | Annual or multi-year terms, no monthly billing (third-party reports)Sybill (2026) reports that most Gong contracts run 2 to 3 years. |
Headquarters: San Francisco, United States
When Gong is the better choice
- You are a global enterprise that wants forecasting, sales engagement and conversation intelligence in one platform.
- You depend on a large ecosystem: Gong reports more than 250 technology and services partners.
- Your teams sell mostly in English across many regions and you want the category standard, with 5,000+ customers.
When Drummer is
- Your team sells in the Benelux or the UK, in Dutch, French or English, and wants processing kept in the EU.
- You want every rep to get an AI twin that keeps the CRM you already have current and drafts follow-ups for approval.
- You want every call scored against your own playbook, with reasoning and a timestamp per criterion.
- You want a rollout where Drummer's developers sit with your team.
How Drummer and Gong differ
Gong is the category reference. Its homepage calls it the “#1 AI OS for Revenue Teams” and it reports more than 5,000 customers (Gong, 2026). It brings conversation intelligence, forecasting and engagement into one platform, backed by an ecosystem of more than 250 partners (Gong, 2024). If you want a single system for a global revenue organisation, that breadth is a real reason to choose it.
Drummer starts from a different place. It mounts revenue agents onto the CRM your team already uses, whether that is Salesforce, HubSpot, Dynamics, Pipedrive, Zoho, Teamleader or Attio. Every rep gets an AI twin that captures the conversation, keeps the CRM current with an audit trail and drafts the follow-up email in the language the call was held in. The rep approves before anything goes out. There is no new platform for reps to learn and no CRM migration.
Both products understand Dutch calls. Gong lists Dutch for the Netherlands and Belgium among its supported languages (Gong help centre, 2026). The difference is everything around the transcript: Drummer has a Dutch website, Dutch follow-ups and a team in Belgium that sits with yours during the rollout.
On data, Gong offers an EU data center for a company’s instance. Drummer processes everything in the EU by default: AWS Frankfurt, EU transcription and EU-hosted models, and it never trains on your calls. The security page covers the DPA, retention and recording consent.
Scoring works differently too. Drummer scores every call against your own scorecard, MEDDIC, BANT, SPIN or a custom one, with reasoning and the timestamp that proves each criterion. Start from the MEDDIC template or read how coaching works.
On price, Gong does not publish numbers. Third-party estimates put it at $1,300–1,920 per user per year plus a platform fee of $5,000–50,000 (MarketBetter, 2026). Drummer is quoted per team on an annual contract.
Switching from Gong
- Bring your scorecards. Rebuild them in Drummer from the same playbook, or start from a template and adjust the criteria.
- Connect the same CRM. Your fields, stages and history stay where they are; the AI twin reads and writes to them from day one. See the integrations.
- Keep your history. Upload exported recordings as audio or video files and Drummer transcribes and scores them.
Book a demo to see Drummer on calls from your own pipeline.
Questions about Drummer and Gong
Is Drummer a Gong alternative?
Yes, for European sales teams that want call capture, scoring and coaching tied to the CRM they already run. Drummer gives every rep an AI twin that records each conversation, scores it against your scorecard and updates the CRM. Gong covers more ground, including forecasting and engagement, for global enterprises that want one platform.
Does Gong work in Dutch?
Yes. Gong lists Dutch for the Netherlands and Belgium among its supported languages, alongside French and German. Its website is in English. Drummer also transcribes Dutch, French and German calls, and adds a Dutch website, follow-up emails drafted in the language of the call and support from a team based in Belgium.
Can we move our Gong recordings to Drummer?
Yes. Recordings you export from Gong can be uploaded to Drummer as audio or video files. Drummer transcribes them and scores them against your scorecard, so your history stays searchable. You connect the same CRM, rebuild your scorecards from your playbook and keep running both tools side by side during the switch if you prefer.
Give every rep a day back, starting next week.
Thirty minutes, on your own calls and your own CRM. No migration, nothing for your reps to learn.