Meetings
Drummer + Microsoft Teams
Teams sales meetings recorded, transcribed and scored, without a rep pressing record.
The call lands in Drummer, scored
From Microsoft Teams to a transcript, a scorecard and a summary, before the rep is back at their desk.
Microsoft TeamsRecording
Discovery, Verbeke Keukens
34:12
Drummer
12:41An PeetersAnything above twenty-five thousand comes to my desk.
82%MEDDIC
- Economic buyer identified12:41
- Decision process mapped21:05
- Next meeting booked31:08
An signs off on anything above €25k. The board decides on 12 November; pricing for three showrooms goes out Friday.
For many European enterprise teams, Teams is where sales meetings happen. The drummer notetaker joins them from the rep’s calendar, whether the meeting is yours or the customer’s, and announces at the start that it records.
After the call the rep has a transcript with the speakers separated, a scorecard with a timestamp behind every criterion, a summary and a follow-up email draft in the language of the call. The CRM updates wait in Focus mode, so the rep moves on to the next meeting with nothing left to type.
Processing happens in the EU, on AWS in Frankfurt. The meeting media is deleted at the recording provider once Drummer has its copy.
What moves between Microsoft Teams and Drummer
Drummer reads
- The meeting recording
- Attendees, title and time from the Outlook or Google calendar
- The Teams link, from the invite or pasted by the rep
Drummer writes back
- A transcript in 60+ languages, speakers separated and the rep identified
- A scorecard with a timestamp per criterion
- A summary of the call
- A follow-up email draft in the call's language
- CRM updates, ready for the rep to approve
Set up once, in minutes
Each rep connects their own calendar once. An admin can allow the notetaker for the whole workspace.
- 1Each rep connects their Outlook or Google calendar.
- 2Drummer finds the Teams meetings with external attendees.
- 3The notetaker joins them on time and announces that it records.
- 4An admin can allow the notetaker for the whole workspace.
Questions about Drummer and Microsoft Teams
Do reps need to change anything in Teams?
No. Reps schedule and run Teams meetings exactly as they do today. The notetaker reads the invite from their connected calendar and joins on time. For a meeting that is not in the calendar, the rep pastes the Teams link into Drummer and the notetaker joins that one too.
Does it work when the customer hosts the Teams meeting?
Yes. The notetaker joins through the meeting link, whoever organised it. When the customer's Teams settings put guests in the lobby, the host admits the notetaker like any other external participant. Once inside, it announces that it records, so everyone on the call knows.
Which languages does Drummer transcribe?
More than 60, including Dutch, French, German and English. Drummer separates the speakers, identifies the rep automatically and writes the follow-up email draft in the language the call was held in. Everything is processed in the EU, on AWS in Frankfurt, and the meeting media is deleted at the recording provider afterwards.
Teams that connect Microsoft Teams also connect
- Outlook CalendarDrummer reads each rep's Outlook Calendar, sends the notetaker to sales meetings and briefs the rep first.
- OutlookThe follow-up after every call, written for the rep and sent from their own Outlook.
- Microsoft Dynamics 365Opportunities in Dynamics 365 stay current: notes, activities, next steps and stage after every call.
Give every rep a day back, starting next week.
Thirty minutes, on your own calls and your own CRM. No migration, nothing for your reps to learn.