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Messaging

Drummer + Slack

Low scores, attention points and comment mentions, posted where your managers already work.

Coaching moments reach managers in Slack

When a call scores below the bar, the manager hears about it where they already work, with a link to the exact moment.

Drummer

Discovery, Delmont LogisticsSara Claes

54%MEDDIC

  • Pain stated in their words04:12
  • Economic buyer identified08:03
  • Next meeting booked27:40

Slack#sales-coaching

Drummer

Discovery with Delmont Logistics scored 54%, below your bar of 70%. The economic buyer never came up.

Open the moment at 08:03

Sales managers spend their day in Slack, not in another dashboard. Drummer brings the calls that need their attention to them: a call that scored below the bar, an attention point the twin raised, a rep asking a question in a comment thread.

Each notification links to the exact moment in the call, so a manager listens to the 40 seconds that matter instead of the whole hour. Mentions and replies keep coaching moving between one-on-ones.

Call content stays in Drummer, behind its roles. Slack gets the alert and the link, nothing more.

What moves between Slack and Drummer

Drummer reads

  • Your Slack workspace, connected by an admin
  • The channels you pick for team notifications

Drummer writes back

  • Calls that scored below the bar you set
  • Attention points raised on a call
  • Mentions and replies in comment threads
  • Shared call moments, linked to their timestamp

Set up once, in minutes

An admin connects it once for the whole company.

  1. 1A Slack admin connects Drummer once, with OAuth.
  2. 2Pick the channel where the notifications go.
  3. 3Set the score below which a call is flagged.

Questions about Drummer and Slack

Which notifications go to Slack?

Four kinds: a call that scored below the bar you set, an attention point raised on a call, a mention or reply in a comment thread, and a call moment someone shared. Each one links straight to the right second of the call in Drummer, so a manager listens to the moment in question.

Can a rep open a teammate's call through Slack?

No. A notification carries a short summary and a link. The recording and transcript stay in Drummer, and the link only opens for someone whose role allows it. Members see only their own calls, so a link shared in a channel does not open a colleague's call for them.

Who can open a call moment shared in Slack?

Anyone whose role in Drummer allows it. Members see only their own calls, and managers see the calls of their team. A manager who shares a strong objection-handling moment in the channel gives their own team a link straight to that timestamp, while the recording itself never leaves Drummer.

Give every rep a day back, starting next week.

Thirty minutes, on your own calls and your own CRM. No migration, nothing for your reps to learn.