Meetings
Drummer + Webex
Webex sales meetings captured, transcribed, scored and summarised, with EU processing throughout.
The call lands in Drummer, scored
From Webex to a transcript, a scorecard and a summary, before the rep is back at their desk.
WebexRecording
Discovery, Verbeke Keukens
34:12
Drummer
12:41An PeetersAnything above twenty-five thousand comes to my desk.
82%MEDDIC
- Economic buyer identified12:41
- Decision process mapped21:05
- Next meeting booked31:08
An signs off on anything above €25k. The board decides on 12 November; pricing for three showrooms goes out Friday.
Webex is common in large European organisations, and often it is the buyer who sends the invite. The drummer notetaker joins the sales meetings on the rep’s calendar either way, and announces at the start that it records.
After the call, Drummer has the transcript with the speakers separated, a scorecard with a timestamp per criterion, a summary and a follow-up email draft in the call’s language. The CRM updates and tasks wait in Focus mode for the rep to approve.
Everything is processed in the EU. The meeting media is deleted at the recording provider once Drummer has its copy, and we don’t train our models on your data. Ever.
What moves between Webex and Drummer
Drummer reads
- The meeting recording
- Attendees, title and time from the calendar
- The Webex link, from the invite or pasted by the rep
Drummer writes back
- A transcript with the speakers separated and the rep identified
- A scorecard with a timestamp per criterion
- A summary and a follow-up email draft
- CRM updates and tasks for the rep to approve
Set up once, in minutes
Each rep connects their own calendar once. An admin can allow the notetaker for the whole workspace.
- 1Each rep connects their Outlook or Google calendar.
- 2Drummer finds the Webex meetings with external attendees.
- 3The notetaker joins them on time and announces that it records.
- 4An admin can allow the notetaker for the whole workspace.
Questions about Drummer and Webex
Do we have to install anything in Webex?
No. The notetaker joins as a participant through the meeting link, the same way a guest would. There is no Webex app to deploy and nothing for reps to configure. Each rep connects a calendar once, and an admin can allow the notetaker for the whole workspace in Drummer.
Does it handle calls in Dutch, French or German?
Yes. Drummer transcribes more than 60 languages, including Dutch, French and German, separates the speakers and identifies the rep automatically. The follow-up email draft is written in the language the call was held in, so a meeting held in French gets a follow-up in French.
Where is a Webex call processed?
In the EU, on AWS in Frankfurt. Drummer copies the meeting media there and deletes it at the recording provider. Transcripts, scorecards and summaries stay in the EU, behind SSO, roles and an audit trail. We do not train our models on your data. Ever.
Teams that connect Webex also connect
- Outlook CalendarDrummer reads each rep's Outlook Calendar, sends the notetaker to sales meetings and briefs the rep first.
- Microsoft Dynamics 365Opportunities in Dynamics 365 stay current: notes, activities, next steps and stage after every call.
- SalesforceEvery call lands on the right opportunity, with notes, next steps, stage and qualification fields filled in.
Give every rep a day back, starting next week.
Thirty minutes, on your own calls and your own CRM. No migration, nothing for your reps to learn.